Last updated: October 27, 2026
Vector Roadside Assistance LLC offers optional automated service texts through separate, unchecked-by-default consent choices. Email-signed-in customers may opt in for their saved phone number through My services. Roadside customers may instead opt in without an account on the request-review screen for only that service request and displayed phone number, not future bookings or marketing. The expanded program covers request received, appointment confirmed, driver assigned, driver on the way, driver arrived, service completed, and service canceled updates. Messaging setup is pending. A preference saved while texting is unavailable is not an active enrollment and will not be activated automatically; a fresh opt-in is required when texting becomes available. After a fresh eligible opt-in, a scoped confirmation text is sent; service updates remain paused until confirmation delivery is verified. Customers can choose the optional, unchecked-by-default consent box in My services → My contact details for this and future matching bookings when messaging becomes available. Earlier booking-and-driver-arrival consent stays limited to that scope unless the customer expressly accepts the expanded program. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help, or call (817) 941-4949. Account customers can also withdraw in My services. To withdraw a booking-only preference before messaging is available, call (817) 941-4949. After STOP, START alone does not restore consent; fresh consent is required. Text delivery is not guaranteed and carriers are not liable for delayed or undelivered messages. Email sign-in does not require SMS consent. See our Privacy policy.
These Terms and Conditions are entered into by and between you and Vector Roadside Assistance LLC ("Company," "we," "our," or "us"). By accessing or using our website and booking our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site or services.
Vector RSA provides mobile roadside assistance and automotive repair services including but not limited to: jumpstarts, battery replacement, tire changes, brake repairs, suspension work, and engine/transmission services. All services are subject to availability and technician assessment.
By submitting a booking request, you agree to provide accurate vehicle and contact information. Vector RSA reserves the right to decline or reschedule service requests at our discretion. Appointment times are estimates and may vary based on traffic, weather, or prior service calls.
Written Estimate Requirement (Texas): In accordance with Texas law, all diagnostic and repair work requires a written estimate approved by the customer before any work begins. No repairs will be performed without your prior written or documented authorization. You will be informed of the estimated cost of parts and labor before service commences.
Please be aware that under Texas law, once a customer authorizes a repair — verbally or in writing — Vector RSA may retain a Mechanic's Lien on the vehicle until payment for authorized services has been received in full.
Payment is due upon completion of service unless otherwise agreed in writing. Vector RSA reserves the right to update pricing without prior notice. Any quoted prices are estimates and may change based on parts availability or additional labor required.
Parts Pricing Disclosure: Parts and materials used in the completion of services are billed at a retail rate, which may include a markup above our wholesale or acquisition cost. This markup covers procurement, handling, warranty administration, and the convenience of mobile parts delivery. By authorizing service, you acknowledge and accept that parts pricing may exceed the wholesale or dealer cost of the part itself. This disclosure is made in compliance with the Texas Deceptive Trade Practices Act (DTPA).
As a mobile automotive service provider, Vector RSA performs work at or near the customer's location. The customer is responsible for ensuring that an appropriate, safe, and legally permissible workspace is available at the time of the scheduled service.
The workspace must be:
Vector RSA reserves the right to decline or halt service at any location deemed unsafe or legally non-compliant. No refund of any dispatch or call-out fee will be issued if service cannot be performed due to an unsafe or impermissible workspace provided by the customer.
Vector RSA is not liable for any pre-existing vehicle damage, delays caused by traffic or weather, or any indirect, incidental, special, or consequential damages arising from our services or any delay in the performance thereof.
Consequential Damages Disclaimer: Without limiting the foregoing, Vector RSA shall not be responsible for, and expressly disclaims liability for: loss of income or wages resulting from vehicle downtime; costs of alternative transportation; missed business opportunities; or any other losses that arise indirectly from a delay in service completion, a part failure, or any act or omission by Vector RSA.
Our total liability to you for any claim arising from services rendered shall not exceed the total amount paid for the specific service giving rise to the claim.
We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes your acceptance of the updated Terms.
For questions regarding these Terms, contact us at Vectorxrsa@gmail.com.