These Limited Warranty Terms & Conditions (“Warranty”) govern all diagnostic, maintenance, repair, installation, inspection, emergency roadside, and mechanical services performed by Vector Roadside Assistance LLC (“Vector,” “we,” “our,” or “us”). These terms apply to every service performed unless otherwise stated in writing.
By requesting service, scheduling an appointment, authorizing repairs, allowing work to begin, accepting completed work, or paying any invoice in whole or in part, the customer (“Customer”) acknowledges that they have had the opportunity to review these Warranty Terms & Conditions and agree to be legally bound by them.
Vector Roadside Assistance LLC provides a Limited Workmanship Warranty covering only the quality of our installation and labor. This warranty is limited solely to repairs specifically listed on the final invoice and only to workmanship directly performed by Vector Roadside Assistance LLC.
This warranty is:
This warranty does not guarantee that unrelated vehicle components will continue to function properly after repairs are completed.
When replacement parts are purchased and supplied by Vector Roadside Assistance LLC, our labor is covered by a 30-Day Limited Workmanship Warranty beginning immediately upon completion of the repair. Coverage applies only to installation defects directly caused by our workmanship.
If the customer elects to supply their own replacement parts, Vector Roadside Assistance LLC provides only a 7-Day Limited Workmanship Warranty on the installation itself.
The customer expressly understands and agrees that Vector Roadside Assistance LLC makes no warranty whatsoever regarding customer-supplied parts, including but not limited to:
If a customer-supplied part fails for any reason, any labor required to diagnose, remove, reinstall, replace, or inspect the failed part shall be billed at Vector Roadside Assistance LLC’s current labor rates.
All replacement parts supplied by Vector Roadside Assistance LLC are warranted solely by their respective manufacturers.
Vector Roadside Assistance LLC is not the manufacturer, distributor, or guarantor of any replacement part and therefore expressly disclaims all warranties regarding the parts themselves, including any implied warranties of merchantability or fitness for a particular purpose to the fullest extent permitted by law.
Manufacturer warranty claims remain the sole responsibility of the manufacturer and are subject to that manufacturer’s policies, procedures, inspection requirements, and approval.
Should a manufacturer approve replacement of a defective part, any labor, travel, diagnostic time, towing, shipping, or additional installation costs required to complete the warranty replacement remain the customer’s responsibility unless expressly covered by the manufacturer.
Vehicle diagnosis is based upon the symptoms, testing, scan tool data, and inspection results available at the time of service.
Because modern vehicles contain complex electrical, mechanical, hydraulic, and computerized systems, additional failures or hidden conditions may become apparent only after repairs have begun or after the original concern has been corrected.
Vector Roadside Assistance LLC does not guarantee that a single repair will resolve every issue affecting the vehicle unless specifically stated in writing.
Any additional diagnosis or repairs required beyond the original scope of work are considered separate services and will be billed accordingly.
This Limited Warranty does NOT cover, including but not limited to:
This warranty shall immediately become null and void if:
To be considered for warranty coverage, the customer must:
Failure to comply with these procedures may result in denial of warranty coverage.
Vector Roadside Assistance LLC reserves the sole and exclusive right to determine whether any repair qualifies for warranty coverage.
To the maximum extent permitted by applicable law, Vector Roadside Assistance LLC shall not be liable for any indirect, incidental, consequential, punitive, exemplary, or special damages arising from or relating to any repair or service performed.
This includes, but is not limited to:
Regardless of the nature of the claim, Vector Roadside Assistance LLC’s maximum liability shall never exceed the total amount actually paid by the customer for the original repair giving rise to the claim.
The customer agrees to:
Failure to meet these responsibilities may void warranty coverage.
By requesting service, scheduling an appointment, authorizing repairs, allowing work to begin, or accepting delivery of the vehicle, the customer voluntarily agrees to these Warranty Terms & Conditions.
The customer expressly agrees to the following:
These Warranty Terms & Conditions shall be governed exclusively by the laws of the State of Texas, without regard to conflict of law principles.
Any dispute, claim, or legal action arising from services performed by Vector Roadside Assistance LLC shall be brought exclusively in a court of competent jurisdiction located within the State of Texas.
If any provision of these Warranty Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Warranty Terms & Conditions constitute the entire agreement between the customer and Vector Roadside Assistance LLC regarding warranty coverage and supersede all prior oral or written representations concerning warranty obligations.